FAQ Section

Here answers to some of the most commonly asked questions. If there is anything else you want to know, or for additional information, please use our contact form.

How much does it cost to work with you?

We offer services either hourly or project based- flat rates depending on the project. We work very hard to find creative solutions based on your project budget. The figure varies depending on the specific needs of each client.

How do you accept payment?

With most projects we request a 50% down payment prior to scheduling the work. This is payable via cash, check, PayPal or Stripe. Details are included in your invoice, and the remaining 50% is payable upon completion of the project, prior to supply of original materials. Ask about our payment plans! We're also open to good old fashioned b2b trades. (Marketing services, Advertising, etc.)

How long will the project take to complete?

Time frames vary from one week to three months or more, with the schedule depending almost entirely on project deliverables.

Can you start right away?

It’s possible, but our focus is always on current clients. Get in touch for specifics.

What’s your cancellation policy?

Cancellation fee is based on the hours submitted, if the project is on an hourly basis or a percentage based on the time estimate for the entire job. A 100% cancellation fee is due once the project has been finished, whether delivered to the client or not. If the project is on an hourly basis and the project is canceled by the client, the client agrees to pay no less than 100% of the hours already billed for the project at the time of cancellation plus a flat fee of $250 or 50% of the remaining hours that were expected to be completed on the project, whichever is greater.